Dentist Reviews North Miami Beach l Sonrisas Dental Miami

ChatMonday – Thursday 9AM – 5PM

$129 Cleaning, Exam, X-Ray

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Excellent
4.8
Based on 653 reviews
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I had a great experience and I was well taken care of. Great and comfortable experience.
This clinic is up to date in terms of technology, neatness, presentation, professionalism, knowledge, and friendliness. Everyone was welcoming and their explanations regarding my case was consistent with professional opinions obtained in the past. HOWEVER, from the start I was pushed to purchase additional services. Despite understanding the potential value of the product offered, the visit ended up having the same sensation as approaching a car dealership. 3 different ppl in a visit that lasted little longer than an hour to showcase and push a product seems too much. Perhaps this review can be used during staff training to rethink the image the clinic wishes to portray. I went to see a dentist and its staff to obtain a service; it ended up feeling like a visit to a salesman and their finance mangers to negotiate the acquisition of goods. Overall the quality of the service is present and can be trusted to fulfill your medical needs.Follow-up consultation:I would like to express my gratitude and acknowledgement to the clinic.   My initial concern was thoroughly reviewed by Dr. Waich and her staff, translated into seeking the excellence in terms of customer service and the delivery of the applied expertise of the profession.      I was impressed with the genuine empathy and care displayed.Also, I would like to put emphasis on the product sold.   It made a positive difference on my sleep quality.   Thank you to the dental hygienist for her initial recommendation.Finally, to Paul, Paula and Mabelle my humble salute for going beyond all my preconceived opinion.
Response from the owner: Thank you for taking the time to provide us with your feedback. We are sorry to hear that you felt pressured to address your dental health needs during your visit. We understand that this can be frustrating and apologize for any inconvenience it may have caused. We value your trust and will do everything we can to ensure that you have a positive experience in the future.
My son was very pleased with the attention and work of the doctors and staff, and I, as a mother, was happy when my child was surrounded by attentive, kind...
Everyone in this office is on point! Dr. Waich not only knows what she's doing she is very passionate towards her work. The Doctor and her staff despite being at the Dentist make you feel very comfortable and explain every single detail for you personal procedure. At this place personal attention is not lacking in any form. From Mabel who personally makes sure you are pointed in the right direction and explains clearly how you procedures will be handled before meeting with the doctor, to the staff working along side Dr Waich. From my experience here.. the patient is number one! ☝️ No Bull.
Muy buena experiencia, higienista trabaja excelente y la atención es un 10/10. Viviana muy profesional. Recomendadisimo!
Response from the owner: gracias por las hermosas palabras! nos encanta lo que hacemos, y nos alegra que te des cuenta!
Response from the owner: thank you for the five stars! you are a five star patient too!
After some 40 years plus , living in Miami, needless to say how many dentists I have visited. For this reason I can say that my experience today at Sonrisas tops all of the dentists I have visited. I was seeing by Dr Viviana W. I was truly impressed with her manners and professionalism. Her staff was very pleasant. I highly recommend Sonrisas!
Atmosphere is like a breathe of fresh air, clean, organize, and great customer service 👌.
Great service!
Response from the owner: we are glad to have been of help. thank you for taking the time to share your experience at your north miami beach dentist
Excellent dentist! My 3rd time visiting. I had a cleaning today.I trust this dentist. I visited another dentist however did not trust that dentist so I decided to come back here where I feel comfortable. The dentist is very detailed and makes sure all the bases are covered. I highly recommend her!
Response from the owner: am so happy to have been of great service! thank you for sharing
Excellent, accommodation, quick and efficient service. And the Dentist was wonderful, thorough and understanding of individual needs.
Response from the owner: thank you so much for sharing your wonderful experience. you are a five star patient too !
Going to the dentist is always stressful but Dr. Viviana makes it as relaxing as may be. My root canal was super diligently attended and I can’t be happier with the results. They are super well equipped, latest technology and very friendly personnel. Every visit I have had here, they have been punctual. Super recommended!
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